Janetta Waterhouse is the Director of the Technical Services and Library Systems Division at University at Albany, which is made up of the Acquisitions Services, Discovery Services, Metadata Services, and Library Systems departments. Prior to coming to the UA, she served in director roles at West Virginia University and University of Illinois at Springfield (UIS), as an implementation manager at OCLC, a technical analyst in an information consortium, and other library systems positions.
She received an undergraduate degree in computer science, with a minor in mathematics, and a graduate degree in library and information science from The University of Iowa. She is completing a second master’s degree in IT Management and Leadership from UIS, where she also completed a graduate certificate in Human Resource Management. She holds a Project Management Professional (PMP) certification and specializes in providing effective management and leadership at the intersection of technology, people, and projects.